Customer Support & Help Center
Have questions about account verification, privacy controls, or subscription packages? Our dedicated care team is available around the clock.
Helpline Support
Toll-free customer care available 24 hr
9210691684
Email Assistance
We respond to every enquiry within 24 hours
support@rishtazone24.com
Headquarters
AJNS Plaza, G-86,Shaheen Bagh
New Delhi, India
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Frequently Asked Questions
How does Bandhan verify user profiles?
Every registered profile undergoes government ID verification, phone OTP verification, and manual screening of photos and profile details by our trust & safety team to ensure genuine intent.
Are my contact details visible to everyone?
No. Direct mobile and WhatsApp numbers are protected and only shown to members whose expression of interest you have actively accepted, or to verified Gold/Diamond subscribers according to our privacy policy.
What is the difference between Gold and Diamond plans?
Gold gives you 25 verified contact number unlocks and unlimited interest requests. Diamond gives you unlimited direct contacts, priority algorithm placement, and a dedicated relationship manager to assist you and your family.
How do I delete or deactivate my profile?
Once you find your soulmate, you can temporarily hide or permanently delete your account directly from your dashboard or profile settings.